Legal notice

1. Information We Collect

A. Information you provide

Name, phone number, email address, and service address
Vehicle information (make, model, year, and related details)
Service requests, job notes, and messages related to your booking
Payment-related information when you pay through our website or linked payment pages (processed by third-party payment providers; we do not store full card numbers in the app)
Account details if you create a technician or staff account (such as username, email, phone, address, driver’s license information you submit, and age, where collected for verification)

B. Photos and media

Vehicle photos, before/after job photos, and signatures you or our technicians capture in connection with a job

C. Location information

Approximate or precise location when you or a technician allow location access (for example, to set a job location, show technician position, or support routing)

D. Automatically collected information

Device type, operating system, app version, and basic diagnostic/log data
IP address and general usage data when you use our website or connected services

E. Communications

SMS/text messages and emails we send about bookings, reminders, or job status (when you provide a phone number or email)

2. How We Use Information

We use information to:

Schedule, perform, and document mobile brake and automotive services
Contact you about appointments, arrivals, reminders, and support
Operate technician tools (job lists, photos, history, routing, and related features)
Verify and manage staff/technician accounts
Process payments through our website or third-party processors
Improve safety, quality, fraud prevention, and customer service
Comply with legal obligations

3. How We Share Information

We may share information with:

Service providers that help us run the Service (for example hosting, database, messaging, analytics, and payment processors such as infrastructure providers like Supabase, SMS providers, and Shopify/payment partners when you book or pay online)
Technicians and authorized staff who need job details to perform the work
Legal or safety parties when required by law, or to protect rights, safety, and security

We do not sell your personal information for money.

4. Payments

If you pay through our website or linked checkout pages, payment card data is handled by those payment platforms under their own privacy policies. Pad-Slapper receives confirmation of payment and related order/booking details needed to fulfill the service.

5. Data Retention

We keep information as long as needed to provide the Service, maintain job and business records, resolve disputes, and meet legal or accounting requirements. You may request deletion of certain personal data (see Contact section), subject to legitimate business or legal needs to retain some records.

6. Security

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is 100% secure.

7. Your Choices

You may decline optional permissions (camera, photos, location); some features may not work without them
You may opt out of non-essential marketing texts/emails where applicable by contacting us or using opt-out instructions in a message
Account and booking questions: contact us using the details below

8. Children’s Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Third-Party Links and Services

Our website or app may link to third-party sites (including booking or payment pages). Their privacy practices are governed by their own policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date will change when we do. Continued use of the Service after an update means you accept the revised policy.

11. Contact Us

Questions or privacy requests:

Email: padslapper.com@gmail.com Phone: (215) 458-6359 Website: https://pad-slapper.com