Refund policy.

Payment covers labor only. PAD-SLAPPER does not sell parts, and parts purchased elsewhere are not refunded by the shop.

A cancellation made before the technician is on the way is refunded in full to the original card.

If the work site is unsafe and work has not started, the labor charge is refunded.

If the customer-supplied parts do not fit, the labor charge is not refunded. The vehicle must be opened to confirm fit. The customer may rebook when the correct parts are available.